Frequently Asked Questions

Yes, we repair all major appliance brands including Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Sub-Zero, Frigidaire, Bosch, Kenmore, Amana, Hotpoint, and many more. Our technicians are trained to work on both residential and commercial appliances.

Absolutely. All TotalFix Pros technicians are fully licensed, insured, and background-checked. We carry general liability insurance and workers compensation for your protection and peace of mind.

Yes, we offer a 90-day warranty on all parts and labor. If the same issue recurs within 90 days of our repair, we will fix it at no additional cost. We stand behind the quality of our work.

Our service call fee is $89, which is applied toward your repair if you proceed. Most standard repairs range from $150-$350 total. Major component repairs may cost $300-$600. We always provide an upfront quote before any work begins.

Yes, the $89 service call covers the technician's time to diagnose the issue. However, if you choose to proceed with the repair, this fee is applied toward your total repair cost.

Yes! We offer $25 off your first appliance repair when you mention our website. We also provide senior citizen and military discounts. Ask about current promotions when you call.

We accept cash, check, and all major credit cards (Visa, MasterCard, American Express, Discover). Payment is due upon completion of the repair.

We service the entire Denver metro area including Denver, Aurora, Lakewood, Castle Rock, Castle Pines, Littleton, Centennial, Parker, and surrounding communities. If you are within approximately 30 miles of downtown Denver, we can help.

We do not charge extra travel fees for our standard service area. For locations outside this radius, a small travel fee may apply.

We use high-quality OEM (Original Equipment Manufacturer) parts whenever available. In some cases, we may recommend premium aftermarket parts that meet or exceed OEM specifications at a lower cost. We always discuss part options with you before ordering.

For common parts, our technicians carry them on their trucks and can complete the repair in a single visit. For specialty parts, we typically receive them within 1-2 business days.

Yes, our technicians have specialized training for high-end appliance brands including Sub-Zero, Thermador, Viking, Wolf, and Miele. We understand these appliances require expert care and precision.

You can schedule online through our booking page, or call us directly at (720) 589-5345. Our team is available Monday through Saturday from 8 AM to 6 PM.

Our standard service hours are Monday through Saturday, 8:00 AM to 6:00 PM. We also offer emergency repair services outside these hours for urgent situations.

Yes, an adult (18+) needs to be present during the repair to provide access and approve the work. The technician will explain the issue, provide a quote, and get your approval before starting the repair.